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Have you known about VinFast’s 1-year free charging offer?
Am I the only one who only know about VinFast’s 1-year free charging offer for US today? I just looked at the information and there are some very good news:
The list of charging stations includes popular names such as Electrify America, EVGo,…
I have already received a free charging package, now I took this package, it was added to my previous package.
Maximum charged 3460kWh/year
But this program only offers free charging, other fees such as idle fees,… are not
But everyone needs to pay attention to the start time for your car. I get the car before September 5, 2023, my application start time is from September 5, 2023. Anyone who takes it after that date will start counting from the day the car was delivered.
There are a few more things, you can read them on the website https://vinfastauto.us/public-charging-promotion-offer
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We were not aware of this promotion. VinFast has not been very good at communication.
VinFast also offered to pay for reported bugs, $100 for a bug, $300 if they had to take the car. They have taken our car twice and we have had several issues and never seen a dime of compensation.
VinFast has turned out to be a failed experiment.
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Owners I talked you all received an email in September about this. Prior to this, we were charging at home. Did their emails go to your spam folder?
Some owners had received compensation for reporting these issues. I wonder why they weren’t honoring this for you.
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Hi Salvador
Yes we were informed about this PoweredUp program. Have you tried charging the car at public charging station? I posted some instructions in another post https://community.vinfastauto.us/forums/discussion/how-to-free-charge-with-vinfast-app-for-poweredup-users/https://community.vinfastauto.us/forums/discussion/how-to-free-charge-with-vinfast-app-for-poweredup-users/
By the way, are you on Facebook? We have a private group of owners called VinFast Friend Support to share info and troubleshoot with each other. Come join us 😉
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Also if you are a Charge Up promo and elected for free charging you get 4 years free charging on your account not tied to vehicle. Which means first 3 years you have to go to EA chargers for 3 years in America. Or for Canada the ChargeHub app approved stations first. Then after that promo is over you will get the extra year after that.
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