We have tried 3 different Level 2 chargers and none of them will charge the VF8. They all charge my Tesla though without issue and at the same speeds. So we returned the chargers and are again using the VinFast Level 2 charger for both VinFast and the Tesla. Tesla charges just fine at 32 amps but the VinFast will only charge at 18 amps. The…

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@vf-staff20 – I wish VinFast would be honest about the issue. I reported issues in April and we are now in November and VinFast still has not resolved the charging issue. Also in 8 months of owning this car VinFast has not resolved one software issue. VinFast has taken the customers money and left them in the cold. Very Sad. VinFast also…

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After 7 months of back and forth we have come to the point that there is no fixing our VF8.

Between Brick sessions, Limp Mode and none of the safety features working and no fix in site. 360 camera doesn’t work (had it fixed twice already) door handle lock button doesn’t work(had it fixed once), Charging is not consistent, faults on a regular… Read more

Yes, VinFast has deleted every negative comment I have made. This car was not ready for public sale. VinFast rushed the VF8 to market at the expense of Quality that it promised. Nothing works as they promised and VinFast has lied to everyone who bought a car with promises to make it right. 8 months in and the car is a very expensive paper…

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Very happy that they kept the promise for you.

I cannot get away from this company fast enough. lesson learned.

Much like all the promises from VinFast, sadly it was a lie.

The problem is the car and software.

I use the VinFast charger to charge my Tesla (I have the adaptor) since we currently only have 1 level 2 charge port in the garage. My Tesla never fails to charge with the Vinfast charger however the Vinfast will not charge. I have adjusted the Amps for the VinFast from 32 to 30 to 28 to 24. to be honest,…

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Update after 7 Months:

VinFast Promised to fix all of the issues however, as of today we still cannot charge the car reliably.

• The constant faults of the safety equipment: see attached photos
• Unable to charge the car at home.

• Charging fails every 10 minutes

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It does look nice, however if it is anything like the VF8 ( a safe bet) the car will be a nightmare and not work.

It had such good promise and then fell flat on it’s face and VinFast has left the customers out in the cold with empty pockets.

We were not aware of this promotion. VinFast has not been very good at communication.

VinFast also offered to pay for reported bugs, $100 for a bug, $300 if they had to take the car. They have taken our car twice and we have had several issues and never seen a dime of compensation.

VinFast has turned out to be a failed experiment.

This is very helpful. Thank you. The Service team has been great but without software updates, there is little they can do to resolve the issues other than provide workarounds to some of the bugs. They are currently looking into the squeaking / groaning noise in the rear end of our car.

I agree, release notes for the firmware would be nice.

Update:

Service came and picked up the car and provided a loaner. I was requested to provide the list of issues that I am seeing, which I did and they are looking into the car.

Interesting findings with the loaner:

1. In my car I am unable to get my phone to automatically connect to the car. It says it’s connected but I always have to go to setting…

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Let’s be honest. I was contacted yesterday and was told you “have a fix for all of the issues and you need to take the car back to complete all of the repairs”. I was then told there are no loaners available so you don’t know when the issues will be resolved.

I have had my VF8 for 6 weeks and I knew this was going to be a journey, however this is even more than I thought. Charging has been a big issue. 5 1/2 hours on a 220 plug to get 12% increase of battery. 5 1/2 hours will charge my Tesla model s from 30% to 90%. Same plug. We have been waiting for a software upgrade for 4 weeks to resolve every… Read more

@Ramakrishna: We are seeing about 225 miles on a 90% charge. our longest single trip was 100 miles and we used 38% of battery but that was more stop and go. We did 75 miles of highway driving and that resulted in 30% battery usage which would be about 225 miles for that charge. Better than expected. Charging is an issue and it may take 15 hours…

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I am curious are you getting non stop faults with the car. Battery, motor, regenerative braking? Our car is also having severe charging issues, as in it wont charge for more than 20 minutes then it turns itself off

Having the same issue. The car wont charge for more the 20 minutes (2% put back into the battery) and then turns off. I use the same plug to charge my other car (Tesla) with no issues. I was monitoring the charge in the span of a minute charging cycled from 2 amps to 30 amps to 7 amps to 2 amps then shut off. In talking to service this is a…

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Very interesting that you were able to test the ADAS. For us, we can’t get a block from home and ADAS features report faults. Also none of the settings save. Like speed limit adjustment, lane correction to warning only. We have had several motor and battery faults and have to reboot the car to clear them. Auto breaking has never worked. E…

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