Home › Forums › Discussions › SoCal folks – ever been reimbursed following after sales policy when you car got problem and need to be taken to service centers? › Reply To: SoCal folks – ever been reimbursed following after sales policy when you car got problem and need to be taken to service centers?

  • HUNG PHAM

    40 VF Points
    Member
    12/04/2023 at 16:21

    UPDATE: VinFast picked up my car on Monday, left me a loaner and returned my car on Thursday. The problem was found to be some food crumbs that got stuck in the gear shift buttons that caused some of the buttons to stick, hence intermittent gear shift issue. After cleaning, the problem went away. I still am VERY HAPPY with the services I have received from VinFast. And as always, there is always a call back from VF Customer Service to check on me several days later!

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