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Dear Chris Gerrick,
Thank you for contacting VinFast and reporting these issues to us. We understand how frustrated this may cause and we sincerely apologize.
We’re thankful for your understanding and patience until now. Your feedback is well acknowledged by VinFast team, we are working with related departments and will make sure to contact you back once the resolution is provided.
Should you require any further assistance, please let us know by calling directly at (833) 503-0600 (24/7). Thank you and have a great day ahead!
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