Moderator0 VF PointsMember05/09/2023 at 16:39
Hi Mr. George Sami, thank you very much for using VinFast vehicle. First, we are very sorry to hear about the charging issues you are having with the car. All of your concerns have been well-received and forwarded to our technician team for further inspection. Our technician has also reached out to you and left a voice message to schedule a mobile visit. For any further updates on the progress, we will contact and discuss with you in person then, Sir. Once again, we do understand your irritation as for a new vehicle, and sincerely apologize for all the inconvenience it may cause. We will follow your case attentively and do everything we can to resolve the problems at the soonest. Please feel free to contact us at 1-833-503-0600 if you still have any questions, we will be more than happy to assist. Thank you very much!
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