Kurt Brust
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Why would they need to reimburse you if you are charging at a level 3 location? FYI, I also have 2, 2024 vf8 plus’s and have zero issues with charging at home or at thrid party locations, like evgo, ea, etc!
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A 100kw charger (LEVEL 3) will charger the car from 10% to 70% in an avg of 31 mins. – The battery max’s out at 150kw max charge. If you have a level 2 charger at home thats at least a 40amp, it should be more than enough to keep your car charged every night!
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Pull the black negative terminal off the 12 volt battery in the frunk! let it sit for 10 mintues, put it back on, also delete the vinfast app from your phone and reinstall it – then try to sync the app back to the car. – A hard reset of the system, should address that issue.
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Yep, You along with MANY others have done the same thing! You left your dealership – BEFORE – making sure they transferred ownership of the vinfast from them to you , IN THIER COMPUTER SYSTEMS! dont feel bad, seems like 1 in 10 do this! – You need to reach out to your dealership and have them update thier systems with vinfasts – it then takes about 48-72 hours – you can then reach out to vinfast support and they can sync your app with your car!
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Just an Update for you – I got the 8.3.10.11 firmware release a few weeks ago – it has the auto hold feature and its a GAME CHANGER – no rolling forward or backwards anymore!!!
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Newest firmware 8.3.10.11 addresses the auto hold, works amazing!
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Update, firmware 8.3.10.11 addresses this issue! I had it installed 2 weeks ago, it works up hills and down, definitely a game changer!
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If your using a plug and not directly wired into the breaker – then this is how its suppose to work! you only can get 40A out of a wall plug. If you want the full 48A you will need to have the electrican wire it directly into the fuse box and bypass the outlet.
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In the latest firmware release 3.10.10/.11 they have fixed this in the vf8 on the infotainment system.
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Sounds like an issue with your adapter – If you can charge at other level 2 chargers with no issues – its 100% your adapter.
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