Kurt Brust
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Send an email to – [email protected] with your issue.
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Dont waste your time with a level 1 charger! on a good day you will avg 1kw an hour – to charge from 20%-80% would take you 2.5 days! – Invest in a 40, 48, or 50 amp charger , get it directly wired into the breaker – bypass the wall outlet – if you use a wall outlet you will only be able to use 80% of the amps (example using a wall outlet with a 40 amp charger you will only be able to use 32 amps) – if you get a 40 amp charger have the electrican wire it directly into a 50amp breaker – if you get a 48 or 50amp charger have him wire directly into a 60amp breaker – if you get a 50amp you will avg 11kw hour – which means you will be able to charger from 20%-80% in just under 6 hours.
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What version of firmware are you running? open vinfast app – goto settings – Vech Software update – it will say FRS 8A.X.X.X
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Open your vinfast app -Go to seetings- then Vehicle software update -What version software does it state you ave it will say FRA 8A.x.x.x
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Yes – we charge both our vf8’s everyday – No issues
We charge both to 100% – if your leasing it – its a no brainer as the battery has a full warranty thru your lease.
If you bought the car out right and plan on keeping – You should prob charge 80-90%.
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You need to update your firmware – it is a well documented bug!
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You need to contact your service center and request the May 1st 2025 firmware update – 8.3.10.11 – That will address your charging issue! Also you will get new features – including charging scheduling – auto hold (no more rolling backwards or front wards) and a few others – I have had it installed since May 3rd, love it!
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Why would they need to reimburse you if you are charging at a level 3 location? FYI, I also have 2, 2024 vf8 plus’s and have zero issues with charging at home or at thrid party locations, like evgo, ea, etc!
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A 100kw charger (LEVEL 3) will charger the car from 10% to 70% in an avg of 31 mins. – The battery max’s out at 150kw max charge. If you have a level 2 charger at home thats at least a 40amp, it should be more than enough to keep your car charged every night!
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Pull the black negative terminal off the 12 volt battery in the frunk! let it sit for 10 mintues, put it back on, also delete the vinfast app from your phone and reinstall it – then try to sync the app back to the car. – A hard reset of the system, should address that issue.
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