[VF Staff 8]

Thank you Pydi Chowdada for your contributions. We sincerely apologize for the problems you are experiencing. Our customer service team has contacted you to provide the best solution to the above problems.

• This reply was modified 8 months, 3 weeks ago by  editor08.

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[VF Staff 8]

Thank you very much for your feedback on VF8 Plus City Edition, we are glad to know that you are having great experiences with our vehicles.

Please feel free to reach out to us at 1-833-503-0600 or email [email protected] if there’s any question or inquiry.

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[VF Staff 8]

Hi Hieu Nguyen! Thank you very much your feedback and we do appreciate your concerns. As a new comer on the EV market, we understand that VinFast will receive a great attention from the public with different opinions. Every feedback from our clients, whether positive or negative, will be well-received and highly appreciated for the purpose of further improvement. We are striving to provide comfortable driving experience and still working hard for the new software version to ensure a satisfaction whenver our beloved clients get into VinFast cars. Our attempt to reach the perfection might take time, and we would be very grateful for your support along the way. If you require any furhter assitance, please feel free to contact us any time at 1-833-503-0600, or email [email protected], we will be happy to support.

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[VF Staff 8]

Hi Mr. George Sami, thank you very much for using VinFast vehicle. First, we are very sorry to hear about the charging issues you are having with the car. All of your concerns have been well-received and forwarded to our technician team for further inspection. Our technician has also reached out to you and left a voice message to schedule a mobile visit. For any further updates on the progress, we will contact and discuss with you in person then, Sir. Once again, we do understand your irritation as for a new vehicle, and sincerely apologize for all the inconvenience it may cause. We will follow your case attentively and do everything we can to resolve the problems at the soonest. Please feel free to contact us at 1-833-503-0600 if you still have any questions, we will be more than happy to assist. Thank you very much!

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