[VF Staff 02]

Dear Chris Gerrick,

Thank you for contacting VinFast and reporting these issues to us. We understand how frustrated this may cause and we sincerely apologize.

We’re thankful for your understanding and patience until now. Your feedback is well acknowledged by VinFast team, we are working with related departments and will make sure to contact you back once the resolution is provided.

Should you require any further assistance, please let us know by calling directly at (833) 503-0600 (24/7). Thank you and have a great day ahead!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Thank you contacting VinFast and showing interest in our company and product.

We are currently offering VF9 7 seats 3 row eSUV available for reservation for California residents with MSRP starting at $83,000. Please visit our website at https://vinfastauto.us/vehicles/vf-9 to view the specifications and all relevant information about the product, as well as make your reservation for this model.

The delivery date for VF9 is expected to be in the late Q4 of 2023, we will inform our valued customers once we receive any official announcement. We truly appreciate your support towards our brand.

Please find the list of our Showrooms via this link: https://vinfastauto.us/find-us to find out the most convenient location to schedule a test drive in California with us!

Should you require any further assistance, please let us know by calling directly at (833) 503-0600 (24/7). Thank you and a great day ahead!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Dear Rod Burnett,

Thank you contacting VinFast and showing interest in our company and product. We are working on the process of expanding our services to other states and will inform our valued customers once we have an official announcement. We truly appreciate your support towards our brand.

Should you require any further assistance, please let us know by calling directly at (833) 503-0600 (24/7). Thank you and a great day ahead!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Thank you contacting VinFast!

For VinFirst voucher, which is valid until 31/12/2023: VinFast will keep monitoring market conditions and delivery plan and revisit this topic in the Q4 of 2023 to consider the extension date into 2024. We will keep our customers inform once we receive any official announcement.

Vinpearl voucher: valid for 2 years from activation date. Voucher is activated on the delivery of the vehicle.

Should you require any further assistance, please let us know by calling directly at (833) 503-0600 (24/7). Thank you and have a great day ahead!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Dear Natalie Tung,

Thank you for contacting VinFast and providing us with valuable feedback. We appreciate your continued support towards our company and product! We have forwarded these details to our internal teams and will take this into consideration to further improve our product. We are thrilled to meet our customer’s expectations and hope to hear more feedback and contribution in the future.

Should you require any further assistance, please let us know by calling directly at (833) 503-0600 (24/7). Thank you and have a great day ahead!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Dear Trinh Minh Duc Nguyen,

Thank you very much for contacting VinFast. We appreciate your support towards our company’s product and we are honored to have you as one of our reservation holder.

If you require any further assistance, please feel free to contact us any time at 1-833-503-0600, or email [email protected], we will be happy to support. Thank you for choosing VinFast!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Hello Hieu Nguyen!

Thank you for being a valued VinFast reservation holder, we appreciate your support for our company.

We are currently working on expanding our business to other states, including East Coast. For the moment, we are delivering and providing services to California customers. Once we have concrete information on delivery timeline and business expansion plan to other states, we will share the great news to our valued customers.

Please feel free to reach out if you still have questions. You can also contact us at 1-833-503-0600 and we will be more than happy to assist! Have a great one!

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Hello, Gabriel Rodriguez!

Thank you for contacting VinFast! We appreciate your questions and your interest, and thank you for being a VinFirst Pioneer!

At this time our battery subscription plan is currently under development. Once the subscription plan is complete we will make sure to update our website and send communication to our clients. We apologize for the inconvenience, as soon as it is finalized we will let you know.

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Dear Mr. Aaron Saltzman, thank you for being a valued VinFast Pioneer! We appreciate your interest in our electric vehicles and are working hard to bring you the best possible experience. We are currently still developing our battery subscription plan, but we assure you that we will publicize all the relevant information on our various platforms as soon as it becomes available.
We understand your business is important and we appreciate your continued support. We are happy to inform you that the MSRP for our VF9 with the battery included starts at $83,000 for the Eco Trim and $91,000 for the Plus Trim. Please keep in mind VinFirst Pioneers will also receive an e-voucher of $5000 toward the MSRP and prices excluding additional options, taxes, and fees. Our advanced technologies have enabled us to offer an expected range of up to 369 miles for the Eco Trim and 360 miles for the Plus Trim, which we are confident will exceed your expectations.
As of now, we are on track with the configuration process of the VF9, which is expected to take place in the 2nd quarter of 2023. We hope this information is helpful and we look forward to having you as a satisfied VinFast customer. Once again, we thank you for your support.

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.

[VF Staff 02]

Hello Mr. Ramakrishna Gude, thank you for being a valuable community member. Aside from the range difference and the capacity of a larger battery pack, the VF9 is also larger than the VF8 in dimension and features a three-row layout that can seat up to seven passengers, whereas the VF8 is a two-row SUV that can accommodate up to five passengers. When it comes to features and amenities, the VF9 is the more advanced of the two models, with a range of high-tech features such as air louver, a panoramic sunroof, ventilated, heated and massaged first and second rows, with an extra 8-inch rear screen on center console on top of a 15.6 infotainment screen that provide a premium driving experience. Despite these differences, both the VF8 and VF9 embody VinFast’s commitment to style, innovation, and customer-centricity, with a focus on delivering exceptional vehicles that exceed the expectations of drivers and passengers alike. Whether you choose the VF8 or VF9, you can be confident in your choice of a luxurious and reliable SUV that is designed to meet the demands of modern driving.

Bạn cần đăng nhập để tương tác với nội dung này: Đăng nhập.