Reply To: Private: Ongoing Issues Are Making This Car Hard to Enjo

[Gabriel Rodriguez]

I understand what Scott is dealing with. Let me start off by saying I love driving the car but it’s not the 55K luxury car I was expecting. When you buy a car, you expect everything to work on day 1 especially when it being pushed out as a luxury car. Knowing they were a new car company and a few things might not be up to par in the beginning, I assumed all would be fixed within 6-9 months. I bought the VF8 in Mid-December of ’23 about 7 months after selling to the public. I’ve had and have many of the issues Scott had and most are probably software related but how many updates are needed before they get it right. I live about 90 minutes away from their services station in Carson, which is now closed. They were supposed to open a service center in West Covina but that didn’t happen and now all the “Vinfast service centers” were eliminated and now are 3rd party. Mobile service is now discontinued but still being promoted on website. Getting software updates and other service related issues is such an inconvenience, it’s frustrating. While I’ve met some really nice Vinfast owners, I’m disappointed with Vinfast and their promises there never materialized.

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