Reply To: Battery wont charge and non stop Critical Faults

[Leon Rosen]

Here’s an update. The service department of VinFast is incredibly on top of the situation. They came out on Monday as promised with two techs. Drove the car back to their service center and promised to have it back by the early afternoon which it was.

5 stars for the service team which includes Victor and Chris Pantages. Their immediate follow up and current notifications took some of the sting out of the faulty car issues that happened earlier.

Let’s hope they can improve their pre-inspection delivery processes and not “burn out” their excellent service team!

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