Reply To: Battery wont charge and non stop Critical Faults

[VF Staff 02]

Hi Leon Rosen!

Thank you so much for choosing VinFast! We appreciate you reaching out and giving us a chance to resolve the issues you’re encountering with your VF 8. We received your report regarding some of the afformentioned issues over the phone and have been hard at work to help you get back in the driver’s seat as soon as possible. In fact, we just got word that the parts that were ordered for your car have arrived at our Irvine Service Center. A representative will reach out to you very soon to schedule bringing your vehicle to the Service Center where it will be taken care of by our best technicians.

As for your concern with the turn signals, charge port door and the back up camera, we’d love to learn more from your perspective, so please do not hesitate to reach out to us at 1-833-503-0600. Ideally, we will address these issues while your car is with us at Irvine so it can be returned to you in perfect working condition.

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