Reply To: Real leather seats gone?

[Shawn R.]

Wow just another example of no communication from Vinfast. One of the perks was customer service excellence (not that customer service should be a perk it should just happen) communication is part of customer service. The change in leather is not a big deal to me I actually prefer Vegan leather but just making changes without communication is not a good customer experience. I’m losing more and more faith in Vinfast by the day. Sad because I was so hyped about the cars.

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