Home Forums Discussions No charging history shown on the VinFast app

  • No charging history shown on the VinFast app

    0 VF Points
    Member
    03/03/2024 at 00:43

    Since I got the vehicle a few days ago, I charged the vehicle a few times, but the charging history in the VinFast app is blank not showing any entries. Is there an issue with showing the charging history?

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  • VF Staff 3

    Moderator
    0 VF Points
    Member
    03/04/2024 at 02:30

    Hello Vas Alle, after reviewing, regarding your case, please contact Leith via phone number 888-769-5406. If you charged your car battery with your card or CPO app, it will not be displayed on the VinFast App. To display battery charging history on VinFast App, you need to add payment method on App and start charging with VinFast App.

  • Scott Davis

    0 VF Points
    Member
    03/03/2024 at 08:23

    You have to use the Vinfast app to start charge sessions for it to control the history I do

  • VF Staff 5

    Moderator
    0 VF Points
    Member
    03/03/2024 at 06:49

    Thank you for your feedback. VinFast sincerely apologizes for the experience you had on the VF 8. The VinFast team will contact you as soon as possible to solve this problem.

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